At Kreator NG, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We've written this policy to be straightforward and easy to understand, avoiding complicated legal jargon wherever possible. We encourage you to read it carefully to understand our practices regarding your information and how we treat it.
By accessing or using Kreator NG, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined here, please do not access the website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when creating an account, completing tasks, or contacting us. This may include:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Payment information (PayPal email, bank details for withdrawals)
- Profile information (profile picture, biography, skills)
- Survey or task responses
- Communication records when you contact our support team
Automatically Collected Information
When you visit our website or use our platform, certain information may be collected automatically, including:
- Device information (type, operating system, browser)
- IP address and general location data
- Pages visited and actions taken on our platform
- Time spent on different sections of the website
- Referral source
- Technical errors encountered
Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to improve your experience on our platform. These technologies help us understand how you use our site, remember your preferences, and provide personalized content.
You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Improve Our Services
- Creating and managing your account
- Processing payments and withdrawals
- Matching you with appropriate tasks
- Analyzing platform usage to improve user experience
- Developing new features and services
- Troubleshooting technical issues
Communication and Support
- Responding to your inquiries and support requests
- Sending service-related announcements and updates
- Providing information about new features or tasks
- Requesting feedback to improve our platform
Security and Protection
- Verifying your identity to prevent fraud
- Monitoring for suspicious activities
- Enforcing our Terms of Service
- Protecting the rights and safety of users and third parties
Marketing and Personalization
- Sending promotional communications (with your consent)
- Personalizing content and recommendations
- Measuring the effectiveness of our marketing campaigns
- Understanding user preferences to improve engagement
We process your information based on legitimate interests, contractual necessity, legal obligations, or with your consent, as applicable under relevant privacy laws.
Advertising and Third Parties
Third-Party Advertising
We work with third-party advertising partners, including Google Ads and Adskeeper, to display advertisements on our platform. These partners may use cookies and similar technologies to collect information about your browsing activities over time and across different websites.
These advertising partners may use this information to display personalized ads that they believe will be most relevant to your interests. We do not have direct control over the cookies or other tracking technologies used by these third-party advertisers.
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
Our service providers may include:
- Payment processors
- Cloud hosting services
- Customer support software
- Analytics providers
- Email delivery services
- Fraud prevention services
Your Ad Choices
You can learn more about online advertising practices and opt out of interest-based advertising from many major third-party ad networks through resources like:
- Network Advertising Initiative (www.networkadvertising.org/choices/)
- Digital Advertising Alliance (www.aboutads.info/choices/)
- For Google advertising, you can adjust your preferences at www.adssettings.google.com
Data Security and Retention
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols, regular security assessments, and staff training.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Whether there is a legal obligation to which we are subject
- Whether retention is advisable in light of our legal position (such as for statute of limitations, litigation, or regulatory investigations)
When we no longer need to use your personal information, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct inaccurate or incomplete information.
- Deletion: In certain circumstances, you can request that we delete your personal information.
- Restriction: You may have the right to request that we limit the processing of your information.
- Data portability: You may have the right to receive your personal information in a structured, commonly used format.
- Objection: You may have the right to object to certain types of processing, such as direct marketing.
To exercise these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.
Please note that we may need to verify your identity before processing your request, and in some cases, we may be unable to fulfill your request due to legal obligations or legitimate business interests.
Email Communications
If you no longer wish to receive marketing emails from us, you can opt out by:
- Clicking the "unsubscribe" link at the bottom of our marketing emails
- Adjusting your communication preferences in your account settings
- Contacting us directly with your request
Please note that even if you opt out of marketing communications, we will still send you service-related messages that are necessary for the administration and use of your account.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
International Data Transfers
We operate globally, which means your information may be transferred to, stored, and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country.
When we transfer your information to other countries, we implement appropriate safeguards to ensure that your information receives an adequate level of protection, regardless of where it is processed.
By using our services, you consent to this transfer, storing, and processing of your information in countries outside your country of residence.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this page
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.